Sales tax is the responsibility of the individual buyer, we do not currently cover this cost.

Please note that if you place an order online, you will be responsible for all taxes. If your order is then refused, you will still be responsible for charges incurred in shipping the package.  

We support both Standard delivery and Express delivery and can ship over $50 with the following postage calculations:

Currently, we only provide service to the continental United States. Due to the Covid-19 outbreak, international shipping has been greatly restricted and we have chosen to temporarily close our international service in order not to compromise the overall quality of our service.

Order-handling time of our store may vary from 1 to 2 business days. Orders placed after 5 pm EST on Friday will be dispatched on the following Monday morning (postponed for holidays). Our standard delivery time is 3-12 working days EST, and the express delivery time is 1-5 working days EST. 

If you have created a login with us, you may track your order directly on your account by logging in here and visiting the order status page.

Once your payment is approved, you will receive an order confirmation e-mail. You will also receive a second e-mail (which may take up to 48 hours) once your order is shipped which will include your tracking number and a link to track your shipment. 

We are unable to redirect orders once they have been dispatched, so please supply an address where you will be available to sign and receive your order. If you wish to redirect your parcel, please contact the courier company with your order directly.

We are unable to deliver to PO Box numbers, mail-forwarding addresses and temporary residence addresses. This is the ensure the safe delivery and receipt of your Blingpeaks order.

For security purposes, all Blingpeaks deliveries require a signature. You will receive a notification on the day of delivery via text or e-mail and please prepare for receiving the goods in advance.

There are two options for you to choose, we refund you directly or we arrange delivery as soon as possible and compensate you with a $3 coupon.

Please make sure that you have filled in your receiving information correctly first, if the receiving information is incorrect please take responsibility for it yourself. If the receiving information is correct and you have not received the product more than 30 days after delivery, you can choose to have a refund or we re-deliver to you and compensate you with $5 coupon.

We are not responsible for products lost in transit, but we can help you contact the logistics company. You can contact us first to inform us of the problem you have encountered and we will arrange for someone to help you with your enquiry.

Please call us at +(1)(347)842-7350 or send an email to us: service@blingpeaks.com. We will work with you to resolve the problem.

For all products, We will put the ornaments in a small transparent packaging bag, then put the bag in a small gift box, and use the recyclable paper box for transportation packaging.